Appointments

New Patient Appointments

New patient appointments are made by Dr Ramsay or Dr Atalla based upon the information contained in the referral from your local Doctor and/or Specialist, so please ensure all referrals are forwarded to the rooms either by fax, post, email or delivered in person.
Once an appointment has been made, our Administration team will contact you either by phone or letter to advise you of the appointment date and time.

Getting Ready For Your Appointment

Please arrive 5 minutes early for your appointment for registration and to fill in a health questionnaire.
When you come for your appointments, please remember to bring the following:

  • Medicare or Veterans Affairs Card
  • Insurance information
  • Copies of medical records, xrays, MRIs, CT scans, ultrasounds and so on from prior doctor visits (if any).
  • If you have had surgery elsewhere, please bring a copy of your operation report.

Cancelling An Appointment

Please telephone the office during business hours. Please cancel with as much notice as possible so that your appointment time can be allocated to another patient.

Surgery Hours

Monday to Thursday 9.00am - 4.30pm
Friday 9.00am - 1.00pm

Please Note: Although rare, scheduled appointments may be cancelled/rescheduled due to Dr Ramsay being called in to Emergency Surgery. We will always do our best to minimise the impact this has upon our patients and thank you for your understanding.